Vocably Privacy Policy

Last Updated: 8 March 2024

Welcome to Vocably! This Privacy Policy explains how we gather, use, and share information about you concerning your use of the general-audience Vocably website located at www.vocably.eu, mobile applications, and any other platforms that link to this Privacy Policy (the “Services”). By using or accessing the Services, you agree to this Privacy Policy. If you disagree with any part of this Privacy Policy, please refrain from using our Services. Vocably is the data controller for your data.

For specifics about our child-directed Vocably Kids service available through kids.vocably.eu (the “Vocably Kids Site”), please refer to our Children’s Privacy Policy. This is where we detail how we gather, use, and disclose personal data collected from children aged 16 and under.

For our clients from the European Economic Area, United Kingdom, and other specific regions, essential details are provided further below.

Vocably might also present additional or specific privacy policies to individuals for certain services or products when we collect personal data. These particular privacy policies will define how we may process the information in relation to that specific product or service.

1. The Data We Gather

Personal Information: This includes your name, email address, age, and any other personal information you provide during registration or use of our services.
Usage Data: We track how you use our platforms, such as the courses you take, your progress, and interaction with our content.

Technical Data: This includes IP address, browser type, device information, and other related technical data required for delivering our services.

2. Our Use of the Collected Data

We use the data we collect to:

Provide, maintain, and improve our services.
Personalize your learning experience.
Respond to your queries and feedback.
Send you relevant notifications, updates, and promotional materials.

3. Who We Share Your Data With & Why

Your privacy is crucial to us. We do not sell or rent your data to third parties. However, we may share your data with:

Trusted third-party service providers who assist in our operations.
Law enforcement or regulatory authorities when legally required.

4. Online Analysis and Advertisements

We might use third-party analytics tools to better understand how you use our services. These tools may collect data about your interaction with our services and other sites.

5. Ensuring the Security of Your Data

At Vocably, we use advanced security measures to protect your data. This includes secure servers, encryption technologies, and regular security audits. However, no system is entirely secure, so we urge users to be cautious and avoid sharing sensitive information unnecessarily.

6. Retaining Your Data

We retain your data as long as your account is active or as needed to provide our services. If you wish to deactivate your account or request the removal of your data, please contact us.

7. Consent for Data Transfer

Vocably operates globally, which means your data might be processed outside your residing country. By using our services, you consent to this transfer and processing of data.

8. Privacy for Children

Our child-focused platform, Vocably Kids, is specifically designed for children aged 16 and under. We take extra precautions to ensure their data is protected and used appropriately.

9. External Websites

Our services might contain links to third-party websites. This policy does not cover their practices, so we encourage users to read the respective privacy policies of those websites.

10. Your Rights & Choices

You can edit your account information, and preferences, and opt out of promotional communications. If you have concerns about your data, please contact us.

11. Updates to This Privacy Policy

As we evolve, so might this policy. We recommend checking this page periodically for updates. Your continued use of our services after an update signifies your acceptance.

12. Reach Out to Us

For any queries, concerns, or feedback regarding this policy, please contact us at support@vocably.eu

13. Specific Regional Disclosures

European Economic Area: Individuals from the EEA have specific rights related to their personal data, including the right to access, rectify, or erase their personal data. Please contact us for further details.